FAQ

 
 

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  1. How many vehicles does Philpott Fleet sell?
  2. What vehicle lines does Philpott Fleet carry?
  3. How can I send a bid to Philpott Fleet?
  4. How can I contact a particular Philpott Fleet staff member?
  5. How long will it take to get my vehicles?
  6. What if I already have my vehicle?  Can Philpott Fleet add emergency equipment?
  7. What if I want different equipment than what is shown on this site?
  8. What is Philpott Fleet’s warranty on equipment installations?
  9. How does Philpott Fleet handle large orders of fully equipped vehicles?
  10. Does Philpott Fleet sell vehicles outside of Texas?
  11. Can fleet vehicles be financed?
  12. Does Philpott Fleet accept trades-ins?
  13. What is a cooperative-purchasing program?
  14. Is it better to go out for bid or to buy through a cooperative-purchasing program?
  15. What is the HGACBuy program?
  16. What is the BuyBoard?
  17. How do I get a quote through one of these cooperative-purchasing contracts?
  18. How quickly can I get a quote on a vehicle?
  19. What is a Ford Fleet Identification Number and how do I get one?
  20. What if I need assistance in preparing my bid specifications?
  21. What if I just need budget numbers?
  22. What is the Business Preferred Network?
  23. How do I get an update on the status of my ordered vehicles?
  24. Are fleet vehicles eligible for extended service plans?
  25. Does Philpott Fleet have references?

How many vehicles does Philpott Fleet sell?

We are the largest government fleet dealer in the United States with sales of over 35,000 vehicles during the last five years.

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What vehicle lines does Philpott Fleet carry?

We currently carry all Ford, Toyota, and Hyundai vehicles.

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How can I send a bid to Philpott Fleet?

Bids can be faxed to (409) 724-0934, emailed to richard.hyder@philpottmotors.com

or mailed to Philpott Fleet, 1400 US Hwy 69 N, Nederland TX, 77627.  Please verify that we have received your bid by contacting Richard Hyder at (888) 973-5338 or via the above email.

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How can I contact a particular Philpott Fleet staff member?

Go to the Contact page for direct phone numbers and email links.

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How long will it take to get my vehicles?

We carry many police vehicles, basic trucks, sport utilities, and vans in stock that can be delivered to you in a little as 7-10 days after receipt of your purchase order.  Vehicles to your exact specifications may be ordered from the manufacturer and usually arrive in 8-12 weeks.  Installation of additional equipment may affect delivery times.

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What if I already have my vehicle?  Can Philpott Fleet add emergency equipment?

Absolutely.  We can install your current equipment or install brand new equipment that we keep in stock.  Contact Mike Gamblin for details.

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What if I want different equipment than what is shown on this site?

We have access to nearly all manufacturers and their products.  Just provide us with a manufacturer and model number so that we may quote you the correct item.

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What is Philpott Fleet’s warranty on equipment installations?

We warranty all installations for one year.  We can also assist you with any manufacturer’s warranties on items that we install.

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How does Philpott Fleet handle large orders of fully equipped vehicles?

For multiple equipped vehicles, we typically prepare a pilot unit so that you can make minor adjustments as necessary.  Once this is done, we use the approved first vehicle as a template for the remainder of the order.

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Does Philpott Fleet sell vehicles outside of Texas?

While our base operations are in Texas, we have customers from across the United States that purchase from us each year.  In addition, we have provided vehicles to entities in Mexico and Venezuela.

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Can fleet vehicles be financed?

Our staff can assist you with the many options available.  Additional information can be found online at Ford Credit Commercial Lending and Ford Credit Municipal Financing.

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Does Philpott Fleet accept trades-ins?

We accept trades regardless of condition.  Trades are a great way to stretch your budget dollar. Unlike proceeds from auctions, which are normally funneled back to an agency’s general fund, trades directly reduce the cost of new equipment for your department.

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What is a cooperative-purchasing program?

Cooperative-purchasing groups aim to increase buying power through large numbers of purchases.  In the case of automobiles and equipment, coops will bid a particular vehicle line and get larger discounts from bidders because of their member’s expected purchase volume.  Members pay a fee to the coop to use this contract for purchases, but get to utilize the lower pricing.  Popular coops in Texas include HGACBuy, BuyBoard, and the Tarrant County Cooperative.

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Is it better to go out for bid or to buy through a cooperative-purchasing program?

Each has its advantages.  Usually, using a cooperative-purchasing program like HGACBuy or BuyBoard is quicker and easier than preparing, advertising and awarding an individual bid.  Though the method of purchase is important, even more important is the choice of a vendor experienced in government sales.

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What is the HGACBuy program?

The Houston-Galveston Area Council Cooperative Purchasing Program is a regional council of governments operating under the laws of the State of Texas.  The H-GAC board awards contracts through which local governments nationwide are permitted to purchase.  Additional information can be found online at www.hgacbuy.com.

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What is the BuyBoard?

The Texas Association of School Boards conducts a yearly bid and allows members to utilize this contract, know as the BuyBoard, for purchases.  Additional information can be found online at www.buyboard.com.

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How do I get a quote through one of these cooperative-purchasing contracts?

Simply email, call us, or submit a quote request online.  We will contact you if we have specific questions and will send you the quote via fax or email.  Review the quote and contact us if you have any questions or need any changes.

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How quickly can I get a quote on a vehicle?

We attempt to provide quotes within 24 hours.  However, if you must have an immediate quote, please let us know and we will try to accommodate your request.  (This may not be possible during the new budget season from October to December because of the high volume of requests.)  Request a quote.

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What is a Ford Fleet Identification Number and how do I get one?

Effective July 1, 1999, Ford Fleet Sales requires each major fleet and government fleet customer to have a Fleet Identification Number (FIN) code.  This code insures that warranty or recall information is forwarded to the proper customer personnel.  A FIN code is required for the dealer to report a vehicle sold and register the factory warranty.  To obtain a FIN code, please call Ford Fleet at (800) 343-5338 ext #1.  A representative will obtain the necessary information and assign the 5-digit code.  This code can be used on all subsequent purchases.

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What if I need assistance in preparing my bid specifications?

We can provide you with the latest literature and information from the manufacturer.  We can also offer suggestions as to which vehicles are particularly suited to your applications.

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What if I just need budget numbers?

We can provide numbers for early budget work to help take the guesswork out of planning for purchases several months out.

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What is the Business Preferred Network?

The Business Preferred Network is a program where small and medium-sized businesses find their desired automotive products, services, and financing offered from the Ford Motor Company.  For additional information, contact Jarrod Runnels at (409) 727-1451 xt1087 or via email at jarrod.runnels@philpottmotors.com.

 

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How do I get an update on the status of my ordered vehicles?

Updates may be obtained by calling (888) 973-5338 xt 1046 or via email at richard.hyder@philpottmotors.com.

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Are fleet vehicles eligible for extended service plans?

Nearly all fleet vehicles are eligible for extended service plans.  There are many coverage, time and mileage options available.  Contact us for a recommendation and quote.

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Does Philpott Fleet have references?

References are available on request.  Please contact Richard Hyder for more information.

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